OIT - Knowledge Base

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Classrooms	Cellphone Purchase	Account Info	Search over 600 Knowledge Base Articles or Browse by Subject.	For support, please contact the OIT Help Desk: Knowledgebase: https://confluence.clarkson.edu/display/OITKB Email: helpdesk@clarkson.edu Call: 315-268-HELP (x4357) Walk-in: (2nd Floor ERC - Please observe social distancing protocols at this time) Regular hours: --------------------------- Phone & Email Support Monday – Thursday 7:30am – 7:00pm Friday 7:30am – 5:00pm In-Person Support & Equipment Pick-up & Drop-Off (OIT Helpdesk 2nd Floor of ERC) - Mon-Friday 8:00am-5:00pm Summer Hours & During Breaks: ------------------------------------ Monday - Friday 8:00am-4:00pm
Instruction The Teaching & Learning Corner	Computer Purchases Computer Repair Certified Dell repair technicians on staff! Loaner Program	Onboarding
Printing Balances \| Locations P osters		Password Reset
Software Moodle \| myCU PeopleSoft \| Project Visio	E-Waste	Room Reservations Event - AV Support

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OIT - Knowledge Base	17182
Quiz: User Overrides	581
Minimum Computer Specifications	388
Making a Reservation using Virtual EMS	270
Web Space	218
Wireless Printing*	204
Software for Home Use	104
Microsoft Office 365 for Education: Create Account	98
University computer purchase program	90
Printing Balance	59