OIT - Knowledge Base
Student Achievement Services
University Policy Repository
For those who have a new cellphone and want to erase all content on their older Android.
If the older cellphone is a Clarkson issued phone being used for Duo two-factor authentication DO NOT erase phone until you have set up Duo on the new device.
Information you will likely need to complete these steps :
- Cell Passcode
Before you start these steps, if there is any data on the device you want it must be transferred or backed up.
- Tap on Settings > Backup & reset > Factory data reset
You may be required to put in your cells passcode
2. Check Erase stored content
3. Tap on Reset Phone