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What is a firewall and why do we have one?

The campus firewall restricts access to the Clarkson University network from the Internet. Its purpose is to protect campus computing resources from abuse or attack.

I need to connect to my office computer from off-campus. Will this be blocked?

The default configuration will be to allow access to all academic network computers using Microsoft Remote Desktop Protocol (RDP) or SSH only when also connected to Clarkson's CUVPN client. Please find instructions to connect to the VPN below:

Connecting to the Cisco AnyConnect VPN With Android
Connecting to the Cisco AnyConnect VPN With A Mac
Connecting to the Cisco AnyConnect VPN With Windows
Connecting to the Cisco AnyConnect VPN With An iPhone or iPad 

I need to have a change made to the firewall. What do I need to do and how long will it take?

If you are a student living in the dorms and have an academic justification for requesting a firewall change, please complete the Resnet Firewall Exception Request and have it signed by the faculty member who oversees the project/class that necessitates your change. If you are a faculty member, please use the Academic Network Firewall Exception Request. Approved changes will typically require 24-48 hours to implement. However complex requests or those requests that may pose a significant security risk to the campus may require additional time.Both forms are attached to this article for your use.