OIT - Knowledge Base
Student Achievement Services
University Policy Repository
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- If you are using a web browser - it should show the address bar with the full URL
- Any specific error messages
- If there are form fields like a login in screen, have the fields filled out.
- Include the date & time - this is helpful in checking log files to match up timestamps
NOTE: Please let us know if your computer is set to something other than the Eastern Time Zone.
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