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General Training


How to Zoom

*Note: You should not Zoom in from a remote connection. Zoom works best when you are using your own computer or mobile device.


Query Manager Basics

 

Query Viewer for Academics

 

The Clearance & Check-in Process

 

Employer Reimbursement

 

Legal vs Personal Information

 

Email Etiquette

 

Gmail General Settings

 

Gmail Advanced Settings

 

Google Drive Basics

 

Virtual EMS

 

Google Docs

 


Google Slides

Google Sheets


Financial Aid


Outside Scholarship Policy

 


Student Financials


Tuition Calc, Term Fees, and Criteria

 

Invoice Process

 

The Refund Process

 

NY State TAP

 


Student Records


Class Schedule and Waitlist

 

Graduate Student Withdrawals

 

*updated 2019

GI Bill Benefits and VA Student Management

 

Transfer Credit

 

Academic Honors

 

Incomplete Grades

 

Cross-Registration

 

Study Abroad / Co-op

 

Enrollment

 

Transcripts: Official or Unofficial, that is the question