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If you are experiencing a pause in loading the Adobe Connect screen after user inputs username and clicks join, try these steps explained here:

Step 1: Clear Cache in your Chrome Browser:

Step 2: Enable flash in your Chrome Browser:

Step 3: Download latest Add In from Adobe Connect:

Blog article that may describe your issue: 

Adobe Connect Meeting Stuck On Loading Screen


  • You can try launching the same meeting from other web browsers as well if they are available.

Contact Adobe Connect Support directly: