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The Duo Mobile app provides the most user-friendly experience; however, there is no requirement to use it on your personal smartphone.  All users who have been issued a University-owned mobile device are required to use the Duo Mobile app on that device. Employees with personal smartphones who do not own a personal smartphone or table or who are unwilling to run the Duo Mobile app on their personal device are eligible to receive an authentication token at no cost to their department.  If the initial token is lost or damaged, departments will be charged a replacement cost of $30. To request a token, please contact the IT HelpDesk (helpdesk@clarkson.edu or 315-268-HELP).

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